Manage Customer Risk Detailed Process Model Description

This section provides a detailed description of the “Manage Customer Risk” business process, including:

w	1.0 Create Initial Credit Rating for Account

w	1.1 Analyze Internal/External Credit Score

w	1.2 Determine Customer Risk

w	1.3 Enter Credit Or Cash-Only Score Information

w	1.4 Update Credit Or Cash-Only Score

w	1.5 Create Credit Rate Alert

w	1.6 Create Cash-Only Alert

1.0 Create Initial Credit Rating for Account

Reference: Manage Customer Risk Process Model - Page 1 for the associated business process diagram.

Actor/Role: CC&B

Description: Start service automatically creates a credit rating on account.

Entities to Configure

•	Install Option Credit Score (C&C) information.

Available Algorithms

•	CI_CBYIDFLT - This algorithm formats the information for a credit rating history transaction record based on the event that created it.